CHATCHAT - FAQ

FAQ

	IDD 1526
	ICC
	PREPAID IDD
	TRAVEL CARD
	ON-DEMAND INTL ROAMING
	INTERNATIONAL ROAMING
	LOCAL & INTERNATIONAL CALLBACK
	GENERAL

TRAVEL CARD FAQ

•	What is TravelCard?
•	What are the functions of TravelCard?
•	How do I use the On-Demand International Roaming function?
•	How do I check the card balance with the On-Demand International Roaming function activated?
•	How do I make calls using TravelCard?

What is TravelCard?
TravelCard is a calling card designed to reduce the communications cost for travelers when they travel. [back to top]

What are the functions of TravelCard?
There are five main functions,

1)	On-Demand International Roaming - help you to call forward singapore mobile to overseas phone number when you travel. Read FAQ here for more details on the service.
2)	Internationla Access number from 22 countries - allowing you to make calls from 22 countries using international access number, including Singapore.
2)	Local and Internationla CallBack - allowing you to trigger CallBack from local mobile or overseas numbers. Read FAQ here for more details on the service.
2)	WebCallBack - allowing you to trigger CallBack using our web site from anywhere. Read FAQ here for more details on the service.
2)	WebSMS - allowing you to send SMS using our web site from anywhere. Read FAQ here for more details on the service.

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How do I use the On-Demand International Roaming function?
SMS with text content 'CF Pin # OverseasNumber' to +65 9229 5935. The system will reaply you with a Singapore number which is called Virtual Number. Divert all calls on your Singapore mobile to this number and you will be able to receive your Singapore mobile calls on the overseas number when you are travelling. More details about On-Demand International Roaming here. [back to top]

How do I check the card balance with the On-Demand International Roaming function activated?
After each of the calls you received with On-Demand International Roaming, a SMS will be sent to your Singapore mobile to indicate your card balance. [back to top]

How do I make calls using TravelCard?
If you have activated On-Demand International Roaming, both your Singapore mobile and overseas numbers would be registered to the card and you can call using Local and International CallBack. Otherwise, you may call using the international access number from 22 countries or use as calling card to call from Singapore. Please refer to ICC FAQ for details on using as calling card to make calls from Singapore. [back to top]