What is 1526CallBack Service?
1526CallBack is a local callback service for mobile phone users. This service allows mobile phone users with free incoming call plan to save further on their mobile calls.
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How do I register for the 1526CallBack service?
By signing up IDD1526 service or register your mobile number to one of our calling cards, you will be able to start using the service.
| 1) |
CHATCHAT ICC: Dial access Number, 6877 5988 |
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CHATCHAT PREPAID IDD: Dial access Number, 6877 5977 |
| 2) |
Select language |
| 3) |
Enter 12 digit card number |
| 4) |
Press 4 to register |
| 5) |
Press 1 to confirm when the system prompts your mobile number. |
| 6) |
Alternatively, use SMS Commands for the service to register. |
| * |
Note: Please use SMS commands to register private numbers. |
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How 1526CallBack works?
Firstly, you have to register your mobile number to your Chatchat IDD 1526 or Prepaid IDD account.
After registering, just dial:
| i. |
For overseas calls: Dial 66229400 or 68775955, wait for call back then enter Country Code+Area Code+Tel No. SingTel mobile only, dial 15260+Country Code+Area Code+Tel No. |
| ii. |
For local calls: Dial 66229400 or 68775955, wait for call back then enter 65+Tel No. |
| iii. |
For overseas or local calls: Send SMS, 'CA+Country Code+Area Code+Tel No.', to 92295935. E.g. 'CA6598888888' or 'CA60388888888'. |
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How do I use speed dial on 1526CallBack service?
Dial 66229401 to 66229409, where the last two digits of the numbers correspondence to your speed dial memory setting.
E.g. To CallBack to number stored in speed dial memory '01', dial 66229401.
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What is 1526Express service?
1526 Express is a service that you can dial directly from your fixed line and mobile to make overseas calls without entering your calling card numbers.
Please refer to the following section to register your numbers first before using this service.
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How do I register 1526Express service?
Please refer to the instructions at the back of the card.
| 1) |
Dial access Number, 6877 5988 |
| 2) |
Select language |
| 3) |
Enter 12 digit card number |
| 4) |
Press 4 to register |
| 5) |
Press 1 to confirm when the system prompts your registered number. |
| 6) |
Alternatively, use SMS Commands for the service to register. |
| * |
Note: Please use SMS commands to register private numbers. |
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Can I register more than 1 numbers for the 1526CallBack and 1526 Express?
Yes, you may register more than 1 numbers. However, you will only be able to call from any one of the numbers at one time if you are using CHATCHAT ICC.
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How do I delete the registered number?
To delete the numbers, the steps are:
| 1) |
CHATCHAT ICC: Dial access Number, 6877 5988 |
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CHATCHAT PREPAID IDD: Dial access Number, 6877 5977 |
| 2) |
Select language |
| 3) |
Enter 12 digit card number |
| 4) |
Press 4 to delete |
| 5) |
Press 2 to confirm. |
| 6) |
Alternatively, use SMS Commands for the service to register. |
| * |
Note: Please use SMS commands to delete private numbers. |
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Is there any registration fee for 1526Callback and 1526Express service?
No, the registrations for these services are free.
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If I need further assistance, where can I get help?
You may call us at 6838 7737 during office hours as below:
(Monday-Friday: 8:30am~10:00pm, Saturday: 8:30am~1:00pm and Sunday: 8:30am~6:00pm). Alternatively, you may leave a voice mail in our mailbox or write us an email, and rest assured that we would attend to you on the next working day.
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How do I use the SAM machine to top up my calling card?
Below are the steps for you to follow:
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At the main menu, touch Top Up/ Purchase Services |
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Select serial no. and key in the s/n no on the card |
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Touch ok to proceed |
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Confirm the amount and touch ok to proceed |
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At the main menu, touch Top Up/ Purchase Services |
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Touch on Nets to transact your bill |
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Lastly insert your ATM card to make payment. |
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